Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. News-The-Uk-is-about-to-pass-New-Surveillance-Powers. Did not have such problems with sky or talktatal, although thirt broadband speeds were very low, compared to this contract which is supposed to give over 65mbps. I've got exactly the same issue. I have tested this laptop with several other wif networks (friends and work) and it gives me the expected speed all the time plus I was with plusnet before moving to Vodafone and never had this problem while with them. I have managed to do couple of tests. I've just posted elsewhere about this but having exactly the same issues. An engineer has checked the incoming line and some weeks ago they sent me a new router. Either leave Vodafone or get this bloody issue fixed. So I suggest someone to take a look at this and sort this problem. If its not sorted soon, I am not paying a penny and terminating the contract. Or would a new router modem fix this? So using the default settings you cannot get a link speed on the 2.4GHz band that is better than 75Mbps, by changing the settings you can almost certainly DOUBLE this - provided your equipment is compatible! If is constantly fluctuating and most of the time it is below 10 mb. Home phone. However, connected to 2.4GHz all the devices only get around 10Mb (on least crowded channel). Plain strange. I have had these problems for a long time. ##~##?!?! I almost gave up with this but seeing your message today made me determined to do something about this. How do they run the cityfibre cables to the house? *The only reason we continue to use the crappy Vodafone router is to get out discount, it really is a VERY sub-part and poorly supported piece of kit! [Moderator note: Post edited due to community guidelines]. Last time I called they were cheeky enough to say the issue is with my laptop. ?VODAFONE still don't acknowledge that there is a problem.You might get the inference that I immensely dislike ****** VODAFONE!! However, I constantly have issues with WiFI. However, I constantly have issues with WiFI. - thought I'd post in here as this thread comes up near the top in a google search for bad wi-fi vodafone. If it was the connection box then why would a reset restore speed? The router is not set up correctly, and I don't think Vodafone care! All I had was live chat members telling me that someone will get working on it and "further investigate" the issue and will get back to me. This I can say is either a bad router or a bad firmware. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Only ever achieved proper speed (35+ mb/s) on my laptop when I connected to the router via ethernet. Tried the usual channel changes and then carried out factory reset and bingo, back to 28mb/s. One week later it reverted to single figure again so I called Vodafone for cancellation costs stating that before Vodafone I was with Plusnet and before that BT and never had any problems in 3 years until joining Vodafone. Spliting the signal and changing the channel works but only for a limited time. I have tried all channels and never managed to get decent speeds on the 2.4 ghz signal for more than 2/3 days in a row. ** UPDATE ** I have this solved after a really painfull 40 min chat with Online Chat. Then it's fine for anything from 1-3 weeks then it starts again. Did anyone find a solution? - Here you can change the channel of the 2.4Ghz/5Ghz channels from Auto. his happens if the phone is right next to the router. If all of your devices are within a good distance, you shouldn't have any more issues. I have been experiencing this exact issue and im yet to see someone actually say, "okay, lets do something to fix this". - You’ll then see the two options, one for 2.4Ghz and 5Ghz, in each section, you’ll see the SSID name – we’d recommend changing the name to have a 2 and a 5 at the start, as you’ll then be able to identify which is which on your device. The first thing you need to do is check if there are any issues with Vodafone in your area. The 5 ghz signal seems fine but computers over 4/5 years old cannot connect to this signal. 5GHz provides faster data rates at a shorter distance, 2.4GHz offers coverage for farther distances, but may perform at slower speeds. Go through channels on a daily basis and test and select the best one each time ? This morning thought I'd have a go at fixing it by playing with the WI-FI settings- ( was running the speed test google page - and checking the effects , after every change. If I change the channel it tends to improve for a few days until eventually you start to see speed dropping again. Set up & getting started . Asa new customer I wish I had read these before signing with Vodafone. i went through to support chat who had a phone and broadband router on their side. Wireless is a complete different story. My speeds are all over the place fine during the morning then slowly get worse as the day goes on. Security & controls. Are there any settings on the router (or the iPhone, or the Fire Stick) I can try to get better speeds across all devices? When I said the latest one they told me it won't work with that yet we're working on it. This is fairly new technology so any laptop over a couple of years old will not be able to connect to this signal. I did contact Vodafone support, and was told to split between vodaVoda distance and speed. Someone, however, has posted a solution to the issue recently. It was £70 to the £20 for the Xiaomi but it is faster, rock solid and doesn't need a weekly reboot. SOLVED - FOR ME ANYWAY ! This is a locked archive and content on this page may no longer be up to date. 21-09-2016 07:59 AM. Channels 4 was giving me a speed of 65mb download so i selected this channel. Or they are over subscribing their lines, not sure. Keeping the UK connected is our main priority. It seems Vodafone's load balancing is crap so at busier times the user load is not distributed evenly. ** UPDATE ** I have this solved after a really painfull 40 min chat with Online Chat. I don't even get to the pairing screen suggested in the steps to get connected - just the error message saying no internet (which I do have). Jason15300. Find out how we're doing this. What about devices that can only connect on 2.4GHz? My router is showing my download speed to be bang on 38mbps but im getting 3/4mbps on both 2.4ghz & 5ghz. Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon. 5ghz is a new technology and not many devices apart from new mobile phones support it. We've gone back to BT and since have had zero problems. Just waiting on Vodafone to pay up regarding compensation, This WiFi is not fit for purpose. Broadband App. Older devices may not be able to achieve fast wireless speeds, as they use older Wi-Fi technology. Keeping the UK connected is our main priority. A Draytek is the other option I considered as it offers a single box solution but it was twice the price. Ive been having the same problem too. I have never had a problem with Sky or BT. My previous BT Smart Hub managed to feed all devices at roughly the same speed. Re: Vodafone Router - WiFi issues? Find out how we're doing this. Registered in England No 1471587. When I rang about a different issue (slow speeds) I was asked to use the app and when I told them it wouldn't work and why he said oh I didn't know about that. Sync speeds always been reported as 40mb/s .. but what good is that if download speeds over wi-fi are no where near - grumble. I did contact Vodafone support, and was told to split between vodaVoda distance and speed. VPN can be used bypass any parental controls put in place, so it would be totally pointless having adult content filters without also filtering VPN services. The 2.4 ghz signal however is absolutely terrible. Change Settings? Auto should be doing this for us. Now, im experiencing the same issue from helpdesk employees on here. @Resali The 5GHz could be seen as a more consistent channel, as with more devices connecting 2GHz this could potentially cause interference. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. It selects channels that give me like 10mb download while im getting like minimum 50mb download from auto on 5ghz channel. Connected the new router and it jumped back to almost 30 mb/s but after 3 weeks it reverted to below 10. You will find your phone showing connected to the Internet but still, it does not seem to work for you. One is fairly new so it connects to the 5ghz signal and has never had any problems. Did not have such problems with sky or talktatal, although thirt broadband speeds were very low, compared to this contract which is supposed to give over 65mbps. For example, even if your broadband connection is 1 Gbps, but your device only supports Wi-Fi 802.11g, then your peak speed to that device can only ever reach 54 Mbps (1/20th of the potential of your broadband … I have had the same problem for several months now and despite spending countless hours with Vodafone customer support no one has been able to offer any solution. They are attacking privacy a right in the UK. Cyberghost wont connect and the webistes are blocked. I never succeeded in solving the problems. Can Vodafone please clarify what they are doing to resolve this problem??? 40mhz. Same problem exactly, first time I spoke to Vodafone they immediately said "What operating system are you using on your iPad?" Very good indeed. 2.4Ghz settings - 802.11n. Broadband & home phone; Device help, warranty & repair; Business products & services; Home > Broadband & home phone. VODAFONE HAVE DONE A REAL NAUGHTY. So Vodafone are able to inspect in clear text any traffic between you and imgur. So is it true and just a communication problem within Vodafone or rubbish? Blacklisting VPN's Still seems to be the norm, on top of whatever the hell they are doing to imgur traffic. I've replied to your query in my created thread on this. Otherwise a tech-savvy kid could simply connect via VPN, bypass the content filter, and download all the porn they wanted! Again, very good indeed. Mine has been going on since the 20th September when my broadband went live.