Here’s a guide on how you can easily get started using the Tipping feature. Aber keine Sorge! We've got a very short survey about the Support Centre that we'd really appreciate you filling out so that we can make it even better. Folgenden Änderungen können Sie an Ihrem Account selbst vorne... Sie sind mit unserem Kartenterminal zufrieden? Live chat is not available. Befolgen Sie diese Schritte, um den Bluetooth-Chip in Ihrem Kartenterminal zurückzusetzen: Der Bluetooth-Chip in Ihrem Kartenterminal wurde damit zurückgesetzt. We’ll guide you through troubleshooting your Air Card Reader so you can return to your sales as quickly as possible. Möglicherweise müssen Sie die Verbindung bestätigen, indem Sie auf das grüne Häkchen auf Ihrem Kartenterminal tippen. “Something went wrong! The login attempt with generated token raises SSL exception and returns invalid token. When the SumUp App or website displays this message there are a few things you can do to quickly get around the problem. You can filter for individual payouts and immediately download the Payout Report. SumUp has received 6 complaints on its BBB profile in the last 36 months, as well as 3 which have been closed in the last 12 months. Clear your local DNS cache to make sure you have the recent version from your ISP for sumup.com. However, SumUp does offer a plethora of other payment options with our Air Card Reader:  Wir freuen uns auf Ihre Nachricht! Umfrage beantworten. If you need to detach the printer later, just press the button on the front while pulling the card reader, as seen in the image below: There can be a few reasons why a registration might be denied. Klicken Sie einfach auf den "Aktualisieren"-Button oder drücken Sie F5. As a provider of mobile point-of-sale products and related services, SumUp is not responsible for your fiscal compliance and will not interact with tax authorities to provide them with merchant fiscal transaction data. This is primarily due to its low usage among our clientele. Open menu. It is declining all payments at the minute, Just tried 3 times to take a customers payment declined 3 times had to let the customer go without payment. Lassen Sie die Power-Taste los, sobald ein Piepton zu hören ist. Your "Dashboard" gives you a useful analysis of all your transactions. Each facing the same problem. How can I set up a QR code for my business? Wenn die SumUp App oder Website diese Meldung anzeigt, können Sie einige Dinge tun, um das Problem zu umgehen: Es handelt sich oft um einen kurzzeitigen Fehler. Mit einigen wenigen Klicks auf sumup.me können Sie jetzt Ihre SumUp Belege an Ihr Geschäft anpassen. Halten Sie nun die Power-Taste Ihres Kartenterminals gedrückt, bis „Release for BT” angezeigt wird. Verschiedene Accounts, ein Bankkonto: Die von Ihren Mitarbeitern durchgeführten Zahlungen werden alle auf das für Ih... Sie können Ihre Bankverbindung ganz einfach ändern. Wir haben eine kurze Umfrage zum Support Center und würden uns freuen, wenn Sie daran teilnehmen, damit wir es noch besser machen können. Home Login. Falls Sie Ihr SumUp Passwort vergessen haben und zurücksetzen möchten, gehen Sie zum Login-Bildschirm Ihres Dashboards auf sumup.me oder Ihrer SumUp App. Zahlungen aller Art einfach annehmen. Access "My Products" to manage your Product Catalogue. Bei SumUp kommt es in diesem Fall zu technischen Problemen, aber keine Sorge: Wir arbeiten mit Hochdruck daran, diese so schnell wie möglich zu beheben. Just click “Shop” in the menu and select the desired product. Accept credit card payments remotely with any computer or mobile device. Successful transaction Wir leiten Sie durch die Fehlerbehebung für Ihr Air Kartenterminal, damit Sie so schnell wie möglich wieder Zahlungen annehmen können. Open menu. Payouts & Balances See the date and amount of your latest payout. This is a problem in the SumUp App or on the website’s end, and therefore, you cannot solve it yourself. any advise please I need to fix this asap. However, unfortunately at SumUp, we’re unable to say when exactly the refund has been issued back to the card. Loading Log in What can we do? Card payments made simple with SumUp. Vergewissern Sie sich, dass die letzten 3 Ziffern, die auf Ihrem Bildschirm angezeigt werden, mit den letzten 3 Ziffern der … Your email address. Zahlungen anzunehmen, sollte nicht dazu gehören. The most affordable way for your business to get paid. You can sort the report by the count of transactions, or by amount. Passwort vergessen? In the "Account" section, you’re not only able to check your details, but also manage your employees, your payout and privacy settings. Wie kann ich Probleme mit meinem Kartenterminal beheben? The "Payouts" tab allows you to check the details of your payouts. Es ist ganz einfach—gehen Sie wie folgt vor: Ihr Passwort. Find out how to easily recognise the status of a payment on your Dashboard or in your SumUp App. Navigieren Sie zu „Bankverbindung”. Virtual Terminal by SumUp. Online über sumup.me SumUp App Dann bewahren Sie dieses Geheimnis nicht für sich! Your customers can pay by inserting their EMV chip card. Payout report emailsHere you can adjust your daily and monthly Payout Report options depending on your business needs. continued unexpected response from server error ..please help, Sumup keeps declining with a server error. Grow your business by accepting card payments via your smartphone or tablet using the SumUp Air bank card reader. It's important to note that only one user can access the account at any given time and therefore simultaneous payments are not possible. Privacy settingsChange your consent to the processing and sharing of your personal data, which we kindly remind you, is required to use SumUp’s services and is outlined within the Terms and Conditions and Privacy Policy. You can easily overcome this obstacle by creating employee accounts so each of your employees can simultaneously transact with their own account. Login. Jetzt starten. In this article: SumUp has sever error and not being able to take payments. We also offer a variety of business and tax-relevant reports for you to download. Failed transaction Es reicht möglicherweise aus, ein paar Minuten – oder manchmal nur einige Sekunden – abzuwarten und es dann noch einmal zu probieren. You can set a timeframe in the upper right-hand corner and it will show your sales for the set dates. Flexibility Customer not present? European countries where SumUp is availabl... Is SumUp responsible for my tax compliance? Magneticstripe cards present certain level of risks, as this scam is a one the top financial crime. Total sales revenue Compare your sales to the sales of the previous period. Wir haben eine kurze Umfrage zum Support Center und würden uns freuen, wenn Sie daran teilnehmen, damit wir es noch besser machen können. Then enter a shipping address, select a payment method and confirm your order. Historical Records Check out the highest and lowest sales revenue based on the day or week that you selected. This should work on Internet Explorer, Firefox and Chrome. But fret not! If you hover your cursor over each bar you will see a breakdown of all transactions for that specific week or day, depending on your selection.

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